Shipping policy

Last Updated: September 10, 2026

This Shipping Policy explains how orders placed on venkree.com are processed, shipped, and delivered. VENKREE is a brand operated by TABOUE DOMINION TRADE, LLC.

1. Where We Ship

We ship within the United States only, including all 50 states, the District of Columbia, and U.S. territories.

We do not currently ship internationally. Orders with an international shipping address will be cancelled and refunded.

2. Processing Time

Orders are processed within 1 to 2 business days after payment is confirmed.

Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on a weekend or holiday begin processing on the next business day.

During promotional periods and peak season, processing may take slightly longer. If we expect a delay on your order, we will email you.

3. Delivery Time

Once your order has shipped, standard delivery takes 3 to 7 business days.

Total time from order to delivery is therefore typically 4 to 9 business days.

Delivery times are estimates provided by the carrier and are not guaranteed. Deliveries to Alaska, Hawaii, and U.S. territories may take longer.

4. Shipping Costs

Standard shipping is free on all orders within the United States.

Any applicable sales tax is calculated and displayed at checkout before you complete your purchase.

5. Carriers

We ship using USPS and UPS. The carrier is selected based on the destination address and package size.

6. Order Tracking

Once your order ships, we send a shipping confirmation email containing your tracking number.

Tracking information may take up to 24 to 48 hours to become active on the carrier's website after you receive the email.

If you have not received a shipping confirmation within 3 business days of placing your order, contact us at contact@venkree.com.

7. Shipping Addresses

Please make sure your shipping address is complete and correct at checkout. We are not able to modify an address once an order has shipped.

If you notice an error, contact us at contact@venkree.com immediately. If the order has not yet shipped, we will update it.

Packages returned to us as undeliverable due to an incorrect or incomplete address will be handled under our Return and Refund Policy.

We can ship to P.O. boxes and to APO and FPO addresses. Delivery to those addresses may take longer.

8. Delivery Issues

Package marked delivered but not received: Check with members of your household and neighbors, and look around the delivery location. Carriers sometimes mark a package delivered up to 24 hours before it arrives. If it still has not appeared after 48 hours, contact us at contact@venkree.com and we will help you open a claim with the carrier.

Package damaged in transit: Contact us within 7 days of delivery with photos of the item and the shipping box. See our Return and Refund Policy for how we handle this.

Package lost in transit: If tracking has shown no movement for 7 consecutive business days, contact us and we will investigate with the carrier and arrange a replacement or a refund.

9. Delays Outside Our Control

We are not responsible for delays caused by weather, natural events, carrier operations, customs, strikes, or other circumstances beyond our reasonable control. We will keep you informed and work with the carrier to resolve the situation.

10. Contact Us

TABOUE DOMINION TRADE, LLC
115 Preslee Ln
Hills, IA 52235
United States

Email: contact@venkree.com
Phone: +1 (319) 331-4060
Website: venkree.com

Iowa Corp No.: 883567
Certificate No.: FT0558390